Privacy Policy

Last revision: September 21, 2019

The respect of your private life is of the utmost importance for joeTV who is responsible for this website.

This Privacy Policy aims to lay out :

• the way your personal information is collected and processed. “Personal information” means any information that could identify you, such as your name, your mailing address, your email address, your location and your IP address. “Personal information” is a synonym for “personal data” within the meaning of the Regulation 2016/679 of European Union (General Data Protection Regulation);
• your rights regarding your personal information;
• who is responsible for the processing of the collected and processed information;
• to whom the information is transmitted;
• if applicable, the website’s policy regarding cookies.

This Privacy Policy complement our Terms and Conditions.

In order to recognize you as a registered member of joeTV, valid username and email is needed. Your personal information and IP address are not publicly visible.

We collect the following personal information:

• First and last name, mailing address, email, contact number, device model information, device mac address, IP address, billing address and credit card details if applicable.

Your personal information is collected through the following methods:

• joeTV account registration form and order form

You cannot use joeTV without email or personal information. We use your email to communicate about your activity in our site and as a member to send you some promotional email and update. We also send newsletter and announcements by email. You can opt-in or opt-out of such email in your profile. We may collect non-personally identifiable information about you in the course of your interaction with our site. This information may include technical information about the browser or type of device you’re using.

Other use of your information is also for the following purposes:

• Order tracking, billing and support.

If you registered for joeTV account, your information is also use in interactivity between you and the website. This personal information is collected through the following methods:

• Post comments
• Product Review
• Correspondence

We use this personal information thus collected for the following purposes:

• Contact
• Website management

Cookies are small text files which are set by us on your computer which allow us to provide certain functionality on our site, such as being able to log in, or remembering certain preferences. We use cookies technology to improve the quality of joeTV website. By default, your browser is set to allow cookies, but you can always choose to block cookies in your browser’s settings.

Under the General Data Protection Regulation (European Regulation 2016/679), the use of cookies and log files that involves personal information saving and analysis requires your consent.

Your consent is considered to be valid for a maximum period of thirteen (13) months. At the end of that period, we will ask again for your consent to save cookies and log files on your hard disk.

a) Cookies used by joeTV

The cookie files used by joeTV are the following:

• IP address
• Operating system
• Pages visited and queries
• Day and time of connection

The use of such files allows us to achieve the following purposes:

• Personalized consumption profiles
• Order tracking
• Statistical surveys

By using joeTV, cookies from third parties and affiliate found in our website may also be saved on your hard disk.

joeTV, third party and affiliate links also embeds sharing and social media networks buttons that allow you to share your activity on the Website. Cookies and log files from the social media networks may be saved on your computer when you use these features.

Third party websites and affiliate links have their own privacy policy and terms and condition that may be different than ours. We invite you to look in our terms and conditions regarding third party and affiliate links.

b) Objection to the use of cookies and log files by joeTV

You have the right to object to the recording of these cookies and log files by configuring your web browser.

Once you have deactivated cookies and log files, you may continue your use of the Website. However, any malfunction resulting from this deactivation may not be considered of our making.

joeTV is committed to ensuring that any information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable measures and procedures to safeguard and secure the information that we collect.

• You have a right to access the personal data we hold about you or obtain a copy of it. To do so please contact us. If you believe that the information we hold for you is incomplete or inaccurate, you may contact us to ask us to complete or correct that information.
• You also have the right to request the erasure of your personal data. Please contact us if you would like us to remove your personal data.

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of your personal data comply with the following principles:

• Lawfulness, fairness and transparency: your personal data may only be collected and processed with your consent. Every time you personal data is collected, you will be informed that your personal data is collected and for which reasons your personal data is collected;
• Limits purposes: the data is collected and processed for one or more purposes set out in this Privacy Policy;
• Data minimisation: only personal data necessary for the purpose to which it is necessary is collected;
• Storage limited in time: personal data is stored for a limited time, of which you are notified ;
• Integrity and confidentiality of collected and processed personal data: the Controller is committed to guarantee the integrity and confidentiality of the collected personal data.

Personal information we collect is stored in a secured environment. People working for us are obligated to respect the confidentiality of your personal information.

To ensure the security of you personal information, we use the following methods:

• SSL (Security Sockets Layer) Protocol
• SET (Secure Electronic Transaction) Protocol
• Access management – person authorized
• Access management – person concerned
• Digital certificate
• Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the confidentiality of your transactions. Nevertheless, no mechanism can ensure a complete security and transmitting personal informations on the Internet always entail a part of risk.

joeTV does not store any payment information, the information is securely encrypted and automatically passed directly to payment processing gateway such as stripe, square, waveapps or paypal. At no time is your information made available to any other party

Please be advised that our policies are subject to change or update. It is recommended to review this page periodically for any changes that may occur. Changes are made effective immediately once the page has been updated.

By using joeTV, you signifies that you have read and understood this Privacy Policy and accept its conditions, more specifically conditions relating to the collection and processing of personal information, and the use of cookies.

We are committed to respect the legislative provisions as specified in:

Personal Information Protection and Electronic Documents Act, SC 2000, c 5; and/or

Act Respecting the Protection of Personal Information in the Private Sector, CQLR cP-39.1 ; and

General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.