The protection of your private life is of the utmost importance to joeTV, which is responsible for this website. This Privacy Policy complements our Terms and Conditions.
Purpose of This Privacy Policy
This Privacy Policy explains:
- How your personal information is collected and processed.
- Your rights regarding your personal information.
- Who is responsible for processing the information collected.
- To whom information may be transmitted.
- Where applicable, the website's policy regarding cookies.
"Personal information" means information that could identify you, such as your name, mailing address, email address, location, or IP address. It is synonymous with "personal data" under European Union Regulation 2016/679, the General Data Protection Regulation (GDPR).
Collection of Personal Information
To recognize you as a registered joeTV member, a valid username and email address are required. Your personal information and IP address are not publicly visible.
We may collect the following personal information:
- First and last name
- Mailing and billing addresses
- Email address and contact number
- Device model information and device MAC address
- IP address
- Payment details, where applicable and processed through an authorized payment provider
Forms and Methods of Collection
Your personal information is collected through the joeTV account registration form and order form.
Use of Your Information
An email address and certain personal information are necessary to use joeTV. We use your email to communicate about your activity on our website and your membership, and to send promotional emails, updates, newsletters, and announcements. Where available, you may opt in or opt out of promotional communications through your profile or the unsubscribe option in an email.
We may also collect non-personally identifiable technical information during your interaction with the website, including information about your browser and the type of device you use.
Other uses of your information include:
- Order processing and tracking
- Billing and payment administration
- Customer and technical support
Interactivity
If you register for a joeTV account, personal information may also be collected when you interact with the website through:
- Comments
- Product reviews
- Correspondence with joeTV
Information collected through these interactions may be used for contacting you and managing the website.
Cookies and Log Files
Cookies are small text files placed on your device that allow us to provide functionality such as account login and remembering preferences. We use cookies to improve the quality and functionality of the joeTV website. Browsers generally allow cookies by default, but you may block them through your browser settings.
Where the GDPR applies, using cookies and log files that store or analyze personal information may require your consent. Cookie consent is considered valid for a maximum of thirteen (13) months, after which consent may be requested again.
Cookies and Data Used by joeTV
Cookie and log-file data may include:
- IP address
- Operating system
- Pages visited and search queries
- Date and time of connection
This information may be used for personalized consumption profiles, order tracking, and statistical analysis.
Third-Party Cookies
Third parties, affiliates, and social media services featured on the website may place cookies on your device. Sharing buttons and embedded social features may also create cookies or log files when used. These third parties maintain their own privacy policies and terms, which may differ from ours.
Objecting to Cookies and Log Files
You may object to the recording of cookies and log files by configuring your browser. You may continue using the website after disabling them, but some features may not operate correctly. joeTV is not responsible for malfunctions resulting from their deactivation.
Sharing of Personal Information
joeTV is committed to keeping the information you provide secure. We maintain appropriate measures and procedures designed to prevent unauthorized access to or disclosure of the personal information we collect.
Rights of Access, Rectification, and Removal
You have the right to access the personal data we hold about you or request a copy. If you believe the information is incomplete or inaccurate, you may ask us to complete or correct it.
You may also request the deletion of your personal data. To exercise these rights, please contact us.
General Principles Under the GDPR
In accordance with Article 5 of European Regulation 2016/679, the collection and processing of personal data follow these principles:
- Lawfulness, fairness, and transparency: Personal data is collected and processed with an appropriate lawful basis. You will be informed when personal data is collected and why it is needed.
- Purpose limitation: Data is collected and processed for one or more purposes described in this Privacy Policy.
- Data minimization: Only personal data necessary for the stated purpose is collected.
- Storage limitation: Personal data is retained only for an appropriate and limited period.
- Integrity and confidentiality: The Controller is committed to protecting the integrity and confidentiality of collected personal data.
Security
Personal information we collect is stored in a secured environment. People working for joeTV are required to respect the confidentiality of your personal information.
Security methods may include:
- SSL (Secure Sockets Layer) protocol
- Secure transaction and payment-processing technologies
- Access management for authorized personnel and relevant users
- Digital certificates
- Firewalls
We strive to maintain a high degree of confidentiality by applying appropriate technological safeguards. However, no security mechanism is completely secure, and transmitting personal information over the internet always involves some risk.
Payment Information
joeTV does not store full payment-card information. Payment information is encrypted and transmitted directly to the applicable payment-processing gateway, which may include Stripe, Square, Wave, or PayPal. Payment providers process information under their own privacy and security practices.
Changes to This Privacy Policy
This Privacy Policy may be changed or updated periodically. We recommend reviewing this page from time to time. Unless otherwise stated, changes become effective when the updated policy is published on the website.
Acceptance of This Privacy Policy
By using joeTV, you acknowledge that you have read and understood this Privacy Policy, including the provisions relating to the collection and processing of personal information and the use of cookies.
Applicable Law
joeTV is committed to respecting applicable legislative provisions, including, where applicable:
- Personal Information Protection and Electronic Documents Act, SC 2000, c 5 (PIPEDA)
- Act Respecting the Protection of Personal Information in the Private Sector, CQLR c P-39.1
- General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016
Contact joeTV if you want to access, correct, or request deletion of your personal information, or if you have questions about this policy.